Frequently Asked Questions (FAQ)
Orders & Shipping
**How long does it take to process my order?**
Most orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.
**Where do you ship?**
Currently, we ship within the United States.
**How can I track my order?**
Once your order has shipped, you'll receive an email with your tracking number.
## Supplements
**Are your supplements made in the USA?**
Yes. Our supplements are manufactured in the USA using globally sourced ingredients in FDA-registered, GMP-certified facilities and are third-party tested for quality and purity.
**Are your supplements vegan?**
Many of our supplements are vegan and vegetarian friendly. Please check each product page for specific details.
**When should I take my supplement?**
Follow the suggested use listed on the product label. If you have any questions or medical concerns, consult your healthcare provider before use.
**Can I take more than the recommended serving?**
No. Do not exceed the recommended serving size unless directed by your healthcare provider.
**Are your supplements FDA approved?**
The FDA does not approve dietary supplements before they are sold. However, our products are manufactured in facilities that follow Good Manufacturing Practices (GMP).
**Can supplements cure or treat medical conditions?**
No. Our supplements are intended to support overall wellness and are not intended to diagnose, treat, cure, or prevent any disease.
## Handmade Soaps & Body Care
**Are your soaps handmade?**
Yes! Every soap is handcrafted in small batches with carefully selected ingredients.
**Do your soaps contain harsh chemicals?**
Our soaps are made with quality ingredients and are designed to gently cleanse your skin. Please review the ingredient list on each product page if you have allergies or sensitivities.
**Will every soap look exactly like the photos?**
No. Because each soap is handmade, colors, swirls, and designs may vary slightly, making every bar unique.
## Returns
**Do you accept returns?**
Due to the nature of personal care products, opened or used items cannot be returned. If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we'll work to make it right.
## Contact Us @ zentsybytee@gmail.com
**Need more help?**
We're happy to assist! Contact us through the Contact page on our website, and we'll get back to you as soon as possible.
**FDA Disclaimer:** These statements have not been evaluated by the U.S. Food and Drug Administration. Our dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.