Terms and Conditions
Welcome to Zentsybytee.com! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
Our Products
All soaps, t-shirts, and earrings are handcrafted/handmade with care. Colors, patterns, or designs may vary slightly due to the handmade nature of our items. Our products are for external use only (soaps and earrings). Discontinue use if irritation occurs. We are not responsible for misuse of products or allergic reactions. Our maximum liability is limited to the purchase price of the product.
Shipping Information
We currently ship to U.S. only. Shipping times may vary based on your location and chosen shipping method. We are not responsible for delays caused by postal carriers or customs.
Returns and Refunds
Due to the personal nature of soaps and earrings, all sales are final (no returns for hygiene reasons). T-shirts may be exchanged for a different size if unworn and in original condition (buyer covers return shipping). If your item arrives damaged, please contact us within 7 days of delivery with photos for a replacement or refund.
Intellectual property
All product designs, images, and content on this website are the property of Zentsybytee.org. You may not copy, reproduce, or distribute our content without permission.
Disputes
We are committed to resolving disputes fairly and efficiently. Please contact us directly with any concerns, and we will do our best to reach a mutually agreeable solution.
Contact us
For questions about these Terms & Conditions, please reach out: 📧 tnvasq99@gmail.com 📍 Queens, New York
